InstaDispatch Product Update : August 2024

Software Update: August 2024

We are excited to introduce the latest updates and features in the InstaDispatch Delivery Management Software. This August 2024 release brings significant enhancements designed to improve user experience, streamline operations, and provide more flexibility in managing your delivery processes. Below is a detailed overview of the new features and improvements included in this release.

1. Tracking Page Enhancement: Display Expected Delivery Date

Feature Overview:

This enhancement empowers dispatchers to control when the Expected Delivery Date is shown on the tracking page. By configuring this setting, dispatchers can ensure that customers receive a clear and accurate delivery timeline, improving overall transparency and reducing uncertainty.

Key Benefits:

• Improved Customer Experience: Customers and consignees gain access to precise delivery timelines, enhancing their experience and trust in your service.
• Enhanced Communication: The expected delivery date is automatically calculated and displayed based on real-time data, ensuring that the information is always up to date.
• Operational Efficiency: Reduces the number of customer inquiries regarding delivery dates, allowing support teams to focus on other tasks.

Follow this link to explore the detailed documentation and configuration guide for this feature.

2. Automated Alerts for Updated Delivery Addresses

Feature Overview:

This feature ensures that all relevant Users are promptly informed when a delivery address is updated by the Customer via the tracking page. Notifications can be sent via email. This keeps everyone aligned and helps in reducing any potential delivery errors due to address changes.

Key Details:

• Automatic Notification: Whenever the Customer updates their delivery address from the tracking page, the system will automatically trigger a notification.
• Multi-Select Recipient Option: Users can choose who receives this notification—by adding any email address and to the End Recipient, or any combination of these. This flexibility ensures that the right people are informed based on the business requirements.
• Customizable Notification Templates:

– A new notification setting called “Address Notification” has been added to the Notification Settings under Others section.

– Within this setting, customers can configure and customize the templates for email notifications. This feature greatly enhances the functionality of courier company software, ensuring prompt communication and minimizing delivery disruptions.

3. Invoice Currency Conversion

Feature Overview:

The Invoice Currency Conversion feature offers customers the flexibility to convert invoice values into their preferred currency during invoice generation. This feature is particularly useful for customers who operate internationally or deal with multiple currencies, allowing them to present invoices in a currency that aligns with their business needs.

Key Highlights:

• Custom Currency Selection: Customers can choose to generate invoices in their preferred currency by applying a conversion rate to the original invoice value.
• Conversion Rate Application: The system allows for manual or automatic application of the most recent conversion rates to ensure accuracy.

This feature enhances the invoicing process for businesses dealing with international clients by providing a straightforward way to handle currency conversions directly within the system.

Related Posts